Privacy Policy
Thank you for joining DataPro Learning. We (“DataPro Learning”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This privacy policy covers our data collection practices and describes your rights regarding your personal data.
Unless we link to a different policy or state otherwise, this privacy policy applies when you visit or use this website or related services (the “Service”). It also applies to prospective customers of our products and services.
By using the Service, you agree to the terms of this Privacy Policy. You shouldn’t use the services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
1. Introduction
At DataPro Learning, we are dedicated to protecting the personal data of our data subjects.
In line with our commitment and compliance with the Nigeria Data Protection Act (NDPA), we have developed our Data Privacy Policy.
The Policy highlights our data privacy directives and emphasises our responsibility to collect, store, and use data fairly and transparently in order to protect the rights of data subjects.
2. Consent
By providing your personal information to DataPro Learning, you have indicated your acceptance of our Privacy Policy and agree that we may collect, use, and disclose your personal information for the above-stated purposes as described in this Privacy Policy.
3. What Personal Data Do We Collect
Generally, we may process the following Personal Data:
a. Demographic data: Name, Phone number, email address
We may also collect data in the following ways:
- our social media channels: We may collect Personal Data through your engagement with us on our social media channels (Facebook, Instagram, LinkedIn, Twitter). This includes your comments on our posts and your enquiries. However, we will only ask for the information required to help us be of service to you.
- Information related to your use of our services: We may collect additional information from or about you when you contact us with an enquiry about our products and services.
- Third Parties: We may also receive your information from third parties, such as your service providers.
4. Why do We Process Data?
We may use your personal data for the following purposes:
- To augment the provision of the services we render to you.
- To market our products and services.
- In fulfilment of our statutory and regulatory obligations
- To assess, improve, and develop our services.
5. What Are Our Data Collection Methods?
Typically, we collect personal data directly from Data Subjects. We may also receive personal data from third parties such as our corporate clients. We collect personal information through the following means:
Direct collection:
- Pre- and post-course evaluation forms
- Enquiry forms
- Digital touch points
- Electronics means (emails)
Third party’s data collection source:
- From our corporate clients for the purpose of conducting our business
6. How We Use Cookies
Cookies are small files placed on your device’s browser that enable the website to identify your device as you view different pages. We use cookies to improve the user experience on our website; we do not collect your personal data.
7. Data Retention Period
We retain Personal Data for a period of five (5) years after your relationship with us has ended in order to fulfil the relevant purposes set out in this policy.
We may retain Personal Data for longer periods if it is in our legitimate business interests and required to comply with applicable laws. We will continue to use and disclose such Personal Data in accordance with this Privacy Policy.
8. Sharing Your Personal Data
We may share your Personal Data or other information about you with third parties (our clients) for our business purposes. We will only share your Personal Data with your consent or instruction.
9. Your Rights As A Data Subject
a. Access Request
You have the right to ask us whether we hold any Personal Data relating to you and, if we do, to be provided with a copy of that Personal Data in electronic form, unless you want to receive it in another way (for example, a paper copy).
b. Rectification Request
You have the right to ask us to correct your Personal Data (including by means of providing a supplementary statement) if it is inaccurate and to have incomplete Personal Data updated without undue delay. If we cannot correct the Personal Data, we will include a note in our files regarding your request to correct your Personal Data.
c. Erasure Request
You have the right to ask us to erase your Personal Data if:
- Your Personal Data is no longer necessary for the purpose(s) it was collected for
- Your Personal Data have been unlawfully processed
- Your Personal Data must be erased to comply with a regulation
- You withdraw your consent for the processing of the Personal Data (and if this is the only basis on which we are processing your Personal Data)
- You object to processing that is based on our legitimate interests, provided there are no overriding legitimate grounds for continued processing, or
- You object to processing for direct marketing purposes.
d. Requests to Object
You have the right to object at any time to the processing of your Personal Data if we process it based on our legitimate interests. This includes any so-called “profiling”. Our privacy notice informs you when we rely on legitimate interests to process your Personal Data.
e. Requests to Restrict
You have the right to ask us to restrict the processing of your Personal Data if:
- You contest the accuracy of your Personal Data and we are in the process of verifying the Personal Data we hold
- The processing is unlawful and you do not want us to erase your Personal Data
- We no longer need your Personal Data for the original purpose(s) of processing but you need them to establish, exercise or defend legal claims, and you do not want us to delete the Personal Data as a result, or
- You have objected to processing carried out because of our legitimate interests while we verify if our legitimate grounds override yours.
f. Requests for Portability
You have the right to ask that we transfer any personal information that you have provided to us to another third party. Once transferred, the other party will be responsible for safeguarding such personal information.
Even if you request the portability of your Personal Data, you retain the right to also request its erasure.
g. Requests to Object to Automated Decisions
Generally, you have the right to object to any decision producing a legal effect concerning you or that otherwise significantly affects you if it is based solely on the automated processing of your Personal Data. This includes automated decisions based on profiling.
10. How We Protect Your Personal Data
We maintain technical and physical measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include physical access controls to our premises, cloud backup of data, CCTV cameras for public safety, quality control, and information access authorisation controls.
11. Remedies For Violation And Time frame For Remedy
In the event of a violation of this policy, our Data Protection Officer shall, within 7 days, redress the violation. Where the violation pertains to the disclosure of your Personal Data without your consent, such information shall be retracted immediately, and confirmation of the retraction sent to the you within 48 hours of the redress.
12. Contact Us
If you have any general questions or concerns about this Privacy Policy or the way in which we handle your Personal Data, kindly contact us via the details below:
DATAPRO LIMITED
Ground Floor, Foresight House
163/165 Broad Street
By Marina Waterfront
Lagos Island, Lagos.
Email: dpo@datapronigeria.net